Insight Gathering Tools

UserTesting.com

August 25, 2011

UserTesting.com has built a large panel of users who will record their on-screen actions and voice as they use your website. For each user’s test session, you get a video and their written summary. It costs $39 and is typically ready in one hour. The users are pre-screened to ensure they can follow instructions, stay [...]

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Agendize

February 7, 2012

Agendize helps business websites offer easy ways for visitors to get in touch or save contact information for later with its all-in-one customer interaction platform. Agendize’s platform includes a suite of tools, including Click-to-Call, Live Chat, Online Scheduling, a Form Builder tool and more. Using these tools, visitors to the business’s website can easily call, [...]

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Infinity UK Call Tracking

December 5, 2011

Infinity Call Tracking is a complete analytics tracking service with integrated call tracking capabilities. With Infinity you can track calls from your website and know exactly what marketing activity brought them there. Furthermore with three built in attribution modes; first click, last click and equal weighted you can really understand the cross channel effect. They [...]

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FreeSpee – European Call Tracking

December 5, 2011

The Freespee call monetization platform is the industry-leading technology to integrate phone number provisioning as well as call tracking, analytics, attribution, pricing, billing and commissioning into any existing ad network or content management system. The cloud-based platform enables real-time call traffic management, complimented by the graphical, easy-to-use Freespee Analytics web interface, accessible by partners and [...]

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LiftSuggest – Product Suggestion Engine

October 28, 2011

LiftSuggest works with your Google Analytics data to generate Product recommendations for your e-commerce store and help you generate more sales. They have many ready made modules available for many Shopping carts, so it’s possible for most anyone to generate recommendations and increase revenue. You don’t need to be a techie to use LiftSuggest now. [...]

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Chartbeat

September 26, 2011

Chartbeat is a real-time web analytics service that enables a subscriber to monitor activity on their website as it happens. The service can also send customizable alerts via email, sms, or iPhone if any unusual site activity occurs (traffic spikes, slow page loads, etc.) Chartbeat launched in April 2009 and is used by some of the [...]

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WebsiteGrader

September 22, 2011

Websitegrader – Website Grader by Hubspot is a free tool that measures the marketing effectiveness of a website. It provides a score that incorporates things like website traffic, SEO, social popularity and other technical factors. It also provides some basic advice on how the website can be improved from a marketing perspective. Also worth checking out Twittergrader to [...]

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SiteBeam

September 22, 2011

SiteBeam creates insights on a website in minutes. They can then turn any of their reports into a presentation or a detailed report automatically. This makes it very easy to share reports. You can also see results of your reports compared to your competitors. The type of reports you can get are: Complete report Test [...]

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Tealeaf

September 22, 2011

Tealeaf’s solutions are used by customer-centric organizations to build a true online customer experience competency across the enterprise. From ebusiness and IT, to customer service and compliance, Tealeaf provides the common “view” of the online customer enabling organizations to understand how to deliver better online solutions and provide more effective service for their customers. Tealeaf [...]

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Browsera

September 21, 2011

Browsera will notify you of possible cross-browser layout problems it finds while testing your site. Instead of having to check out each screenshot on your own, you’ll get a report detailing which pages have potential problems. You can quickly see the problems indicated as each screenshot is highlighted in the problematic areas. Browsera is like [...]

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